Nobody likes self-checkout. Here’s why it’s everywhere

If you’ve encountered these irritating alerts at the self-checkout machine, you’re not alone.”We’re in 2022. One would expect the self-checkout experience to be flawless. We’re not there at all,” said Sylvain Charlebois, director of the Agri-Food Analytics Lab at Dalhousie University in Nova Scotia who has researched self-checkout.Customers aren’t the only ones frustrated with the …

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